Case Manager - Business Services

Qualifications

• High school/HISET  with direct experience working in the field of Social Services or related field is required. A bachelors degree is preferred. 
• Strong Interpersonal skills, with excellent verbal and written communication skills ire required.

Primary Duties/Responsibilities

• Outreach and Recruitment: Identifying and engaging potential participants in the WIOA OJT program. 
• Eligibility and Assessment: Determining program eligibility and conducting comprehensive assessments of participant skills and needs.
• Individualized Case Management: Developing and implementing individualized service plans, providing counseling and support, and tracking participant progress. 
• Placement Assistance: Facilitating job placement and connecting participants with employers who offer WIOA OJT opportunities.
• Barriers Identification and Removal: Identifying and addressing barriers to employment and education, such as transportation, childcare, or lack of skills.
• Supportive Services: Providing or referring participants to necessary supportive services, such as childcare, transportation, or training.
• Follow-up and Retention: Providing ongoing support and follow-up services to ensure participant success and retention in employment. 
• Collaboration and Communication: Working with employers, training providers, and other stakeholders to ensure program effectiveness and participant success.
• Data Collection and Reporting: Maintaining accurate records of services provided and reporting on participant outcomes.
• Compliance: Ensuring compliance with all applicable federal, state, and local regulations.
• Community Outreach: Presenting information about the WIOA program to community groups, schools, and other organizations.

Benefits

• Immediate date of hire individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities