Retention Specialist

Qualifications

• High School Diploma and experience working in social services required.
• Bachelor's Degree and experience working in the field of social services with individuals with disabilities is preferred.
• First Aid and CPR preferred.
• Driver's license and current insurance required.

Primary Duties/Responsibilities

• Assists participants with meeting employer expectations with work performance.
• Provide training to improve participant's work performance after employer's training period has ended.
• Problem solves to create accommodations or other ways to address performance issues.
• Support participants to develop and maintain natural support and positive relationships with co-workers and supervisors.
• Completes and submits agency documentation in a timely manner such as weekly progress notes and hourly billing.
• Maintains participant file in accordance with agency requirements.
• Utilizes time at participant's the work site to complete necessary documentation, when possible, maintains a minimum of 80% of hours worked in billable time.
• Maintains knowledge of community resources that can be utilized to support participant needs (i.e., transportation, medical, childcare, utilities, etc.)  Makes referrals, advocates, and follows up.
• Maintains confidentiality according to agency guidelines, follows ethical guidelines.
• Completes training hours annually based on funded requirements.
• Other duties as assigned.

Benefits

• Immediate date of hire individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities