Student Recruitment and Retention Manager

Qualifications

• Bachelor's degree from an accredited college or university required; Master's degree preferred. Degrees in Social Work, Education, Human Services, or a related field are preferred. Equivalent combination of education and relevant experience may be considered.
• Minimum of five years of experience in adult education, workforce development, or human services required. Experience in student, participant, or employee recruitment is preferred.
• Ability to work a modified schedule at least one day per week (10:00 a.m.–6:00 p.m. or 12:30 p.m.–8:30 p.m.) and participate in occasional weekend events and activities.
• Demonstrated ability to build and maintain strong relationships with community partners and stakeholders while working collaboratively as part of a team.
• Valid driver's license, current automobile insurance, and reliable personal transportation required.

Primary Duties/Responsibilities

Community Engagement & Student Recruitment

• Build and maintain community relationships to increase awareness of the Excel Center.
• Deliver a compelling elevator pitch on Goodwill’s mission and impact to a variety of stakeholders.
• Strengthen existing partnerships and identify new collaborative relationships aligned with student success.
• Develop and manage effective recruitment and enrollment systems, including outreach, event coordination, and clear orientation processes.

Student Retention & Success

• Foster a strong, engaging student community and overall experience.
• Plan and deliver student-focused events (e.g., Lunch & Learns) addressing barriers and career readiness.
• Maintain follow-up systems for returning students and alumni.
• Partner with Life Coaches and campus leadership to address barriers and celebrate student progress.
• Collect and use student feedback to continuously improve the experience.
• Supervise and evaluate College & Career Readiness Specialists.

Benefits

• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities