Regional Director of After-Market & Transportation

Qualifications

• Bachelors degree required; master’s degree preferred.
• Five years of multi-unit logistics, transportation, or aftermarket operations management required, including experience leading through managers and demonstrated knowledge of DOT/FMCSA compliance, salvage and diversion operations, and fleet management; Goodwill experience is preferred.
• A valid driver’s license is required.
• Excellent interpersonal and communication skills, including conflict resolution and change management.
• Leadership skills include quality decision-making, goal setting, and problem-solving.

Primary Duties/Responsibilities

• Leads the After-Market and Transportation functions — including outlet stores, recycling operations, and a fleet of 20 tractor-trailers serving 60+ store locations, serving approximately 300 employees and a $20M operating budget to achieve targeted sales, production, and performance metrics.
• Serves as operational owner of Infor WMS and Shipwell TMS for outlet and aftermarket operations; supports ongoing system implementation and adoption across the function.
• Make regular visits to each department to monitor work progress and to direct, assist, and instruct staff on their methods, procedures, and performance standards.
• Regularly reviews departmental reports to assess trends and performance; uses that analysis to shape operational approaches, drives continuous improvement, and sets direction for how the function executes — not just identify problems.
• Maintains compliance with all applicable regulatory requirements, including DOT/FMCSA driver and fleet standards, MDNR environmental reporting, and IRS obligations; ensures accurate and audit-ready records across all areas.
• Leads waste reduction efforts across outlets and recycling operations, maximizing diversion from landfill and improving material recovery as a core operational and environmental responsibility of the function.
• Sets the cultural standard for the After-Market and Transportation functions, establishing expectations around safety, ethics, and operational integrity that cascade through the Assistant Director and manager layers.
• Ensures operational continuity across all areas of responsibility by managing coverage, succession readiness, and staffing gaps within the function.
• Manages aftermarket vendor relationships and contracts across recycling operations; works directly with accounting on vendor invoicing, cost tracking, and financial reporting to drive diversion performance and maximize salvage revenue.
• Partners with the SVP to set financial targets for aftermarket and transportation operations and is accountable for delivering against them, including labor management, vendor costs, and salvage revenue.
• Directs, develops, and holds accountable the Assistant Directors of After-Retail & Logistics and the Transportation Manager; builds leadership depth within the function and identifies succession candidates for key roles.
• Coaches and counsels employees at all levels within the function on performance expectations, with authority to administer discipline up to and including termination.
• Partners across Retail, Accounting, Human Resources, and compliance functions to align priorities, resolve operational interdependencies, and drive outcomes that extend beyond the boundaries of the After-Market and Transportation functions.
• Maintain knowledge of market, competition, best practices, and trends in aftermarket, salvage, and transportation strategies.
• Safeguards company property and personal information from harm, damage, or theft.
• Assists Human Resources or Risk Management in investigating theft, misappropriation, unethical or inappropriate behavior, or unauthorized possession of company property.
• Must read, follow, model, and enforce all agency policies, procedures, and values.
• Other duties as assigned.

Benefits

• Individual and family medical benefits for full-time employees working 30 or more hours per week on the first day of the month following date of hire.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities