HR Benefits Supervisor

Qualifications

• A bachelors degree in Human Resources is preferred.
• One to two years of Human Resources experience and/or employee benefits administration experience is preferred.
• Previous supervisory or team leadership experience is required.
• Must have a strong understanding of ERISA, COBRA, HIPAA, ACA, and other applicable benefits regulations, along with experience using HRIS and benefits administration systems.
• Must demonstrate strong leadership, customer service, analytical, organizational, and problem-solving skills, as well as excellent written and verbal communication skills.
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint, is required.

Primary Duties/Responsibilities

• Oversee administration of medical, dental, vision, life, disability, retirement, FSA, HSA, and COBRA
• Ensure benefit enrollments, changes, qualifying life events, and terminations are processed accurately and in a timely manner.
• Coordinate annual Open Enrollment, including employee communication, system preparation, enrollment support, and audits.
• Maintain compliance with applicable benefit regulations, including ERISA, COBRA, HIPAA, ACA, and Section 125 requirements.
• Serve as an escalation point for complex benefit questions, eligibility issues and coverage.
• Supervise HR Benefit Specialists and HR Receptionist staff.
• Develop and maintain procedures, training materials, and customer service standards.
• Track and report key metrics related to benefit administration, employee inquiries, case resolution, and team performance.
• Identify and implement opportunities to improve efficiency, accuracy, employee experience, and HR service delivery.
• Maintain confidentiality and ensure sensitive employee information is handled appropriately.\
• Other duties as assigned.

Benefits

• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities