Case Manager

Qualifications

• High school/HISET with direct experience working in the field of Social Services; bachelor's degree preferred.
• Strong Interpersonal skills with excellent verbal and written communication skills are required.

Primary Duties/Responsibilities

• Conduct intake interviews with potential participants, incorporating information given by other involved parties. Establish eligibility, if appropriate.
• Establish professional and ethical relationship, develop/maintain individual plan for services.
• Meet performance outcomes in enrollments, graduation rate, employment, average wage, and retention details.
• Develop and maintain effective communication and working relationships with referring staff and internal team.
• Develop and maintain knowledge of required outcome reporting system as required by project or grant.
• Maintain participant files with all required agency and funding source paperwork and complete all paperwork in a timely manner.  Maintain confidentiality according to agency guidelines.
• Maintain knowledge of community resources that can be utilized to support participant needs. (i.e. transportation, medical, childcare, utilities, etc.).  Make referrals, advocate, and follow-up.
• Model workplace appropriate attire, interactions, etc.
• Actively participate in staff meetings, Career Center meetings, and other community activities whenever possible/appropriate.
• Other duties as assigned.

Benefits

• Immediate date of hire individual and family medical benefits.
• Individual and family dental and vision benefits after 30 days of employment.
• Employee store discount
• Paid time off
• Paid holidays
• Career Growth Opportunities