BluePrint Specialist

Qualifications

• Training, Education, and Experience: High school diploma or equivalent is required.  Bachelor’s degree in relevant field preferred.  Two years’ experience in coaching, case management, or workforce development required.
• Computer and Software: Demonstrated proficiency in Microsoft applications required; case management software experience preferred
• License, Skills, and Certifications: Valid state driver’s license, reliable transportation, and current auto insurance required.  Must be able to travel within territory (Missouri, Southern Illinois, and Eastern Kansas).  Ability to obtain/maintain certifications is required, such as Mental Health First Aid and Financial Health Counselor.  Strong interpersonal and written communication skills.  Flexible schedule availability to meet employees during shifts.
• Physical and Sensory Demands: Occasional lifting of objects up to 20 pounds.  Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.  Work is routinely performed in a variety of work environments and some non-temperature controlled environments. 

Primary Duties/Responsibilities

• Connect with new hires within their first week to introduce BluePrint and build rapport.
• Maintain a consistent presence in employee common areas to foster accessibility and trust.
• Coordinate availability around employee shifts to ensure flexible, meaningful engagement.
• Facilitate the Pathways Assessment to identify employee needs, strengths, and opportunities.
• Utilize the Self-Sufficiency Matrix to assess stability across key life domains and assign a support level.
• Partner with employees to co-create personalized My BluePrint Plans, identifying actionable short- and long-term goals tied to the employee’s current needs.
• Coach employees using motivational interviewing/strengths-based techniques through topics such as financial planning, transportation, basic tech navigation, career advancement, or life challenges.
• Support goal setting using SMART principles and maintain accountability check-ins based on assigned support levels.
• Maintain up-to-date knowledge of internal and external resources; guide employees in accessing these supports.
• Log all interactions, goals, referrals, and time spent in case management system, Click.
• Monitor and reassess employee progress at regular intervals; adjust plans based on evolving needs.
• Participate in program evaluation efforts by capturing impact data and contributing to outcome reporting.
• Coordinate regularly with managers to maintain alignment with staffing schedules and ensure availability during employee shifts.
• Participate in team meetings, trainings, and program improvement efforts.
• Maintain strict confidentiality protocols, only disclosing information under legally or ethically mandated circumstances.
• Reinforce employee autonomy and ensure all participation is voluntary.
• Follow and enforce all MERS/Goodwill policies and procedures.
• All other duties as assigned.

Benefits

• Individual and family medical benefits for full-time employees working 30 or more hours per week
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week
• 403(B) Retirement on date of hire for employees working 20 or more hours per week
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week
• 401(A) Retirement on date of hire for employees working 20 or more hours per week
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities