Specialized Resource Navigator - Employment & SkillUP Specialist

About the Role

The Specialized Resource Navigator - Employment & SkillUP Specialist is employed by MERS Goodwill serving residents of Phoenix Family-supported housing communities in achieving employment and career goals. This position will be on location across Phoenix Family communities and MERS Goodwill providing coaching, SkillUP services, resource coordination, barrier removal, employment, and increase economic mobility. 

Qualifications

• High School Diploma or GED required; Associate's or Bachelor's degree preferred. 
• Three years of experience in workforce development, employment services, case management, community outreach, or a related field preferred. 
• Experience working with individuals facing barriers to employment and economic mobility. 
• Ability to learn and administer workforce development programs, including Missouri SkillUP. 
• Strong communication, organization, documentation, and relationship-building skills. 
• Reliable transportation and ability to travel throughout the Kansas City area. 

Primary Duties/Responsibilities

• Provide career coaching, job search assistance, résumé support, interview preparation, and workforce readiness services. 
• Connect participants to employment opportunities, workforce training, certifications, apprenticeship programs, and educational resources. 
• Administer Missouri SkillUP services, including participant assessment, employment planning, case management, documentation, and progress monitoring. 
• Coordinate supportive services and resources that remove barriers to employment and training success. 
• Collaborate with Phoenix Family staff, employers, workforce agencies, training providers, and community partners. 
• Develop referral networks and employment opportunities that support participant success. 
• Maintain accurate participant records and outcome data. 
• Support grant performance goals through timely reporting, compliance activities, and continuous professional development. 

Benefits

• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities