Retail Donation Attendant

Qualifications

No degree is required. High School Diploma/GED Preferred.  The ability to communicate effectively with co-workers, customers, and management. Must be organized and capable of interacting with a diverse work population. Necessary math skills include addition, subtraction, multiplication, and division.

Primary Duties/Responsibilities

• Provide positive customer service interactions, including greetings, assisting donors with their donation drop off, and offering thanks and any donation incentive and tax receipt.
• Handles all donations with care and respect.
• Sorts donated goods and purchased goods into categories:  sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Notifies management of hazardous, valuable, or inappropriate merchandise/materials being donated.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication. 
• Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free. 
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Benefits

• Monthly bonus potential up to $250
• Immediate date of hire individual and family medical benefits.
• Individual and family dental and vision benefits after 30 days of employment.
• Employee store discount
• Vacation, paid holiday, funeral leave, and sick leave accrual begins within the date of hire and 90 days of employment.