Case Manager

Qualifications

• High school/HISET and work experience; bachelor's degree preferred with direct experience working in the field of Social Services.
• Strong Interpersonal skills, with excellent verbal and written communication skills is required.

Primary Duties/Responsibilities

• Conduct intake interviews with potential participants, incorporating information given by other involved parties. Establish eligiblity, if appropriate.
• Establish professional and ethical relationship, develop/maintain individual plan for services.
• Meet performance outcomes in enrollments, graduation rate, employment, average wage, and retention details.
• Develop and maintain effective communicaiton and working relationships with referring staff and internal team.
• Develop and maintain knowledge of required outcome reporting system as required by project or grant.
• Maintain participant files with all required agency and funding source paperwork and complete all paperwork in a timely manner.  Maintain confidentiality according to agency guidelines.
• Maintain knowledge of community resources that can be utilized to support participant needs. (i.e. transportation, medical, child care, utilities, etc.).  Make referrals, advocate, and follow-up.
• Model workplace appropriate attire, interactions, etc.
• Actively participate in staff meetings, Career Center meetings, and other community activities whenever possible/appropriate.
• Other duties as assigned.

Benefits

• Immediate date of hire individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities